Review daily content schedules using a social media scheduling tool
Ensure posts are scheduled at the right times and on the correct platforms
Reschedule or fill in gaps when content is awaiting approval or needs to be moved
Upload and schedule daily video content, including captions and hashtags
Send content to clients for approval and follow up consistently
Assist with newsletter setup, branding, and automation sequences in Beehiiv
Upload newsletter-related videos, set titles and descriptions, and manage publish settings on YouTube
Schedule social media posts to promote newsletters and lead magnets
Monitor client inboxes during lead magnet campaigns and share frameworks as needed
Monitor live content and flag high or low-performing posts
Coordinate internal engagement efforts on key posts
Manage daily workflows for LinkedIn comments, including drafting, approval, and posting
Build great relationships with our clients
Update weekly and monthly analytics trackers for client accounts
Track what content is performing well and where improvements are needed
Prepare data summaries to support monthly client reviews
Keep task management tools like Asana organized and up to date
Maintain a library of SOPs, templates, and client documentation in Google Drive
Support new client onboarding by preparing contracts, payment links, and project setup

3+ years of experience in project coordination, content operations, or digital marketing
Comfortable using tools like Google Workspace, Asana, and Beehiiv
Familiarity with publishing content to platforms like X (Twitter), LinkedIn, and YouTube
Strong organizational skills and ability to manage multiple moving parts
Clear written communication and a client-service mindset
Self-starter who thrives in a fast-paced environment and enjoys making things run smoothly

Client Success Manager

Key skills