Account Manager
New York City, New York, United States of America
Full Time
5 hours ago
$100,000 - $180,000 USD
Visa Sponsor
Key skills
CommunicationCustomer SuccessAccount ManagementSales
About this role
Role Overview
- Own post-sales success, driving renewals and advocacy
- Lead implementation projects and manage timelines
- Increase customer engagement through regular check-ins and business reviews
- Build trust by demonstrating ROI and strategic guidance
- Partner with Sales for expansion strategies
- Collaborate on product improvements
- Advocate for customer needs internally
Requirements
- 2–5 years: Prior experience in customer success, account management, or consulting
- 5+ years: Track record of managing enterprise accounts and influencing executive stakeholders
- 8-10+ years: Experience leading strategic accounts and driving long-term account strategies
- Outstanding executive presence and communication skills
- Excellent analytical and problem-solving abilities
- Proactive, entrepreneurial mindset
- Ability to travel 20–30%
- Experience with complex, multi-divisional customers
Benefits
- Commission
- Equity
- Professional development opportunities