Director of Engineering – Internal Services

Role Overview

• Define the technological vision and roadmap for internal business systems (CRM, ERP, custom platforms), with a strong focus on a modular, API-first architecture
• Collaborate with executive stakeholders to ensure that technology capabilities are aligned with evolving business needs across Value Stream Leadership, digital experience and executive leadership
• Promote platform modernization, data integrity and service standardization across internal services
• Lead and scale engineering teams responsible for developing internal applications, configuring packaged software and delivering integration services
• Drive the delivery lifecycle, ensuring code quality, performance and usability of all internal applications
• Establish clear standards for architecture, documentation, code quality, reusability and CI/CD pipeline efficiency, and implement the SDL methodology
• Oversee the DevOps function to enable continuous integration, testing, deployment and monitoring of internal platforms
• Drive and refine test strategies, frameworks and QA automation to ensure reliability and performance at scale
• Encourage adoption of best practices in Infrastructure as Code (IaC), GitOps and release automation
• Lead the transition to an API-first ecosystem, focusing on interoperability among systems, partners and platforms, with governance for citizen development
• Oversee the enterprise integration layer (e.g., Azure Integration Services, MuleSoft, Boomi, etc.), ensuring smooth, secure and high-performing data flows
• Define governance, versioning and API lifecycle management standards across internal teams
• Recruit, mentor and lead high-performing engineers, QA specialists and DevOps professionals
• Define clear OKRs, KPIs and SLAs for platform performance, delivery velocity, system availability and support responsiveness
• Foster a culture of technical excellence, continuous improvement and internal customer satisfaction

Requirements

• Bachelor’s degree in Computer Science, Software Engineering or a related technical field
• Master’s degree or MBA preferred
• More than 12 years of progressive experience in software engineering, platform development or enterprise systems management, including at least 3 years in a leadership role or higher
• Proven experience managing internal services (CRM, ERP, HRIS), ideally in a multi-system or international environment
• Strong experience with DevOps tools, CI/CD pipeline management, test frameworks and modern software development lifecycles
• Demonstrated track record implementing enterprise-wide integration strategies, including API design, middleware and asynchronous event-driven architectures
• Prior experience in consulting or large-scale digital transformation projects is a strong asset
• Fluency in French and English, both written and spoken (this role involves interaction with international colleagues and clients)

Tech Stack

• Azure
• ERP
• Flux

Benefits

• Attractive compensation package
• Tuition and training reimbursement program
• Subsidized meals at our amazing Bistro (Les Cordons Bleus)
• Work-life balance supported by a flexible work schedule
• Unlimited free coffee, tea and fruit
• Free on-site parking for all employees
• On-site fitness center with a personal trainer, plus multiple health and wellness workshops