Account Manager

Role Overview

• Act as one of the primary points of contact for clients from campaign launch through completion, with a focus on driving campaign performance that contributes directly to revenue goals.
• Own the end-to-end optimization of active campaigns to maximize return on investment and secure incremental spend, ensuring campaigns meet or exceed target KPIs.
• Operate with a revenue-first mindset—managing priorities independently, tracking performance against goals, and proactively seeking out opportunities to close new revenue.
• Work in tandem with Client Partner to own and carry a yearly account quota
• Provide strategic, data-driven insights and regular performance updates to clients, using analytics tools to highlight value and identify clear upsell or renewal opportunities.
• Lead the development and delivery of persuasive campaign recaps that showcase performance impact and support revenue-driving follow-up conversations, including expansion proposals and renewal strategies.
• Build and maintain deep, multi-level relationships with brand partners to influence decision-making and close new or expanded business tied to content marketing solutions.
• Collaborate closely with Client Partners and Sales teams to surface growth opportunities, co-create upsell strategies , and contribute directly to hitting gross profit and revenue targets.
• Take ownership of client training and onboarding to ensure successful campaign execution, setting the foundation for long-term engagement, upsell potential , and revenue retention.
• Maintain consistent and strategic client communication to build trust, advance sales conversations , and drive deal momentum.
• Resolve campaign issues with urgency and accountability, demonstrating a “Care More” mindset that reinforces client loyalty and long-term revenue potential.
• Proactively identify whitespace and expansion opportunities within accounts and collaborate with internal teams to close additional business.
• Travel up to 40% to support client relationship development, sales meetings, and industry events.

Requirements

• 3+ years of experience managing campaigns
• Bachelor's degree preferred
• G Suite, Excel, Looker or similar data aggregation system preferred
• Must be detail-oriented, organized, and self-motivated
• Effective communication skills, both written and verbal (Candidates do a presentation as part of the hiring process)
• Ability to capitalize on past marketing/project management experience to work with clients and internal partners to facilitate campaigns

Benefits

• medical, dental, vision benefits
• 401k match
• flexible time off
• paid parking
• snacks
• occasional meals