Documentation Development: Create and maintain comprehensive product documentation, including user guides, release notes, API Guides, infographics, and training videos.
Content Clarity: Translate complex technical concepts into clear, concise, and easily understandable documentation.
UX Writing: Review and suggest improvements to user interface (UI) strings.
Documentation Strategy: Contribute to the development of documentation strategies and best practices.
Documentation Updates: Keep documentation up-to-date with product changes.
Cross-functional Collaboration: Work closely with SMEs from different teams.
Quality Assurance: Review and edit documentation for accuracy, consistency, and adherence to documentation standards in Aera.

3-7 years of dedicated technical writing experience
degree in Technical Communication, English, or Computer Science with an interest in data science, data analytics, AI/ML
Strong command of the English language with excellent grammar skills
Familiarity with generative AI tools for content ideation, research, and quality enhancement
exceptional writing and editing skills, with an emphasis on clarity, conciseness
Understanding of technical concepts (Software Products, Development, Testing, Regression Testing, Sprint/Iteration)
Proficiency in documentation tools and software such as Atlassian Confluence, Gitbook, Document360, Markdown, Madcap Flare, Adobe Robohelp, Adobe FrameMaker, Oxygen, Arbortext, SnagIT, Active Presenter

Technical Writer

Key skills