Credit Analyst – AUS Mortgage Broking

Role Overview

• Assessing loan applications for both PAYG and self-employed clients, and structuring deals to achieve the best possible outcomes in conjunction with BID
• Managing assigned files from assessment through to approval, ensuring high-quality and compliant submissions
• Reviewing lodgement applications prior to submission to ensure accuracy, completeness, and lender policy alignment
• Assisting with approval conditions and post-submission requirements where required to progress files efficiently
• Working closely with the customer service and lodgements teams to meet agreed timeframes and maintain a strong client experience
• Proactively problem-solving complex or non-standard scenarios, with escalation used only where genuinely required
• Achieving weekly and quarterly performance targets, in line with KPIs set and tracked by the Operations Manager

Requirements

• 3-5 years’ experience in credit assessment within a brokerage or banking environment (mandatory)
• Certificate IV in Finance and Mortgage Broking (or equivalent)
• Strong experience assessing both PAYG and self-employed clients
• Confident managing assigned files independently, with minimal escalation
• Working knowledge of BrokerEngine, Quicklii, Flex, and AOL (or similar brokerage systems)
• Proven ability to work to weekly and quarterly KPIs
• Strong understanding of lender policies and credit assessment requirements
• Practical, solutions-focused approach to problem solving
• High attention to detail and commitment to file quality and compliance
• Willingness to continuously improve, with a genuine eagerness to learn and develop
• Clear, professional communication skills when working with internal teams and lenders