Direct scheduling and allocation of people within an Integrations team, balancing capacity across multiple projects.
Negotiate timelines and priorities with colleagues in Delivery, serving as the first point of escalation for project-related issues.
Partner with Product and Engineering leadership to identify and drive initiatives that increase the configurability and flexibility of integrations.
Lead, coach, and grow a high-performing Integrations team (recruit, onboard, performance manage, develop, and plan capacity).
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement.
Translate strategic goals into clear plans and priorities for the team, and ensure successful, timely delivery.
Build strong partnerships with Product, other Engineering teams, and Delivery to align priorities, identify risks early, and jointly resolve complex issues.
Ensure all integrations are built to be scalable, secure, reliable, and maintainable.
Develop a deep understanding of our integration architecture and customer requirements to guide decision-making and resource planning.
Champion quality and best practices in integration design, testing, deployment, and monitoring.

Demonstrable experience building and leading teams.
Proven experience managing integration teams or complex enterprise integrations, ideally in a scale-up or high-growth environment.
Strong understanding of system integration, APIs, enterprise software development, and cloud-based architectures.
Ability to effectively balance competing priorities, negotiate schedules, and manage cross-functional stakeholders in a fast-paced setting.
Experience building systems that prioritize configuration over customization is a strong asset.
Skilled in Agile/Scrum methodologies; familiarity with tools like Jira and Confluence.
Technical experience with or familiarity with our stack is a plus: React, Vue.js, TypeScript, Node.js, C#/.NET Core, MongoDB, Docker.

Software Development Manager, Integrations

Key skills