Manager – Systems Advisory, NetSuite

Role Overview

• Cultivate relationships and serve as a subject matter expert, aiding organizations and their stakeholders in recognizing and implementing strategies to harness modern technology
• Conduct interviews with clients to evaluate current state pain points and opportunities, document future state business needs and functionality requirements, and conduct market research to generate high-value assessments and recommendations on leading solutions
• Leverage expertise in NetSuite and other technologies to evaluate and implement tailored solutions that align with client needs and drive organizational success.
• Support the development of implementation strategies and lead execution of key phases, identifying and resolving issues, risks, and escalating project issues to leadership when necessary
• Oversee project administration activities, encompassing project setup, planning, budgeting, account management, and billing, ensuring smooth project completion
• Collaborate with cross-functional teams to develop comprehensive solution roadmaps which address client requirements
• Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.
• Mentor team members by coaching colleagues, providing regular ongoing feedback and annual performance reviews, and helping project teams resolve multi-faceted issues
• Cultivate new client relationships and deepen existing ones

Requirements

• 5+ years of business application strategy, selection, or implementation experience, with an understanding of relevant financial and operational functions. Experience with mid-market ERP applications, specifically NetSuite is preferred.
• Prior experience in professional services (IT consulting, advisory firm, or management consulting firm)
• Experience mentoring and developing junior team members and assisting project teams in resolving multifaceted issues
• A strong track record of effectively communicating intricate concepts to both technical and non-technical stakeholders
• Consistent success in building and developing strong client relationships

Tech Stack

• ERP

Benefits

• comprehensive healthcare options, including medical, dental, and vision coverage
• flexible spending accounts
• a 401(k) with company matching
• generous parental and maternity leave policies
• technology stipends
• wellness reimbursement programs