About this role
Role Overview
- Manage and schedule social media posts using tools like Later or Buffer
- Build and send email newsletters via Mailchimp, Klaviyo, or similar platforms
- Maintain organized content calendars across client accounts (social, email, events)
- Respond to and organize customer reviews (Google, Yelp, Facebook)
- Assist with the setup and optimization of Google and Meta Ads campaigns
- Track campaign performance and organize insights in Google Sheets
- Create basic branded visuals (social posts, banners, headers) in Canva
- Support light website edits using Squarespace or CMS platforms
- Write and edit content for the agency (LinkedIn, blog posts, email updates)
- Assist with event logistics and internal promotions
- Participate in agency video content creation (scripting, coordination)
- Keep Google Drive, files, and SOPs tidy and easy to access
- Support internal communications via Slack and project updates
Requirements
- Fluent in spoken and written English (U.S. style/tone)
- Strong writing skills for captions, newsletters, and blog posts
- Proficiency with Google Drive (Docs, Sheets, Slides)
- Experience using scheduling tools like Later, Buffer, Planoly
- Email marketing: familiar with Mailchimp, Klaviyo, or similar
- Canva proficiency for visuals; bonus if you know CapCut or video tools
- Familiar with Squarespace or light CMS edits
- Bonus: Experience running Meta or Google Ads campaigns
- Solid attention to detail and ability to juggle multiple projects
- Enthusiasm for food, hospitality, and modern digital marketing trends
- Experience using ChatGPT for ideation, drafts, or outlines is a plus
Benefits
- Flexible working arrangements