Logistics and Trade Compliance Manager

Role Overview

• Managing the company's export control program, including product classification (ECCN) and denied party screening for all international shipments.
• Overseeing all import and export activities, ensuring accuracy of HTS (Harmonized Tariff Schedule), customs valuation, and country of origin declarations, and Incoterms.
• Developing and implementing a trade compliance training program for relevant internal stakeholders.
• Developing and implementing customs valuation policies and procedures for a subscription-based business model, ensuring compliance for physical hardware shipped in conjunction with licenses.
• Leading negotiations with logistics partners to innovate cost-saving programs and scalable solutions for new market expansion, especially in countries with varying shipment volumes.
• Being the Operations liaison between Clients, Sales, and 3PL & carrier partners; hold partners accountable to service level agreements & KPIs.
• Serving as the primary point of contact for all global trade compliance matters, including import, export, and sanctions regulations, and collaborating closely with the Legal team on these matters.
• Generating, administering, and maintaining Global Logistics & Trade Compliance SOPs/SWIs.
• Partnering with the Finance team and with consultants as needed to address gaps in knowledge (e.g., duties, taxes, and cross-border compliance).
• Contributing to strategic planning and otherwise to support the operations and growth of our Americas and APAC fulfillment and carrier network.
• Facilitating projects to automate logistics and trade compliance processes through the implementation of new technology and software.

Requirements

• 5-10 years of experience in trade compliance or logistics.
• Background in international logistics or supply chain strategy.
• Bachelor’s degree in Business, International Trade, Logistics, or a related field.
• Strong knowledge of international trade laws, U.S. Customs regulations, and export controls.
• Experience managing a comprehensive trade compliance program.
• Strong working knowledge of ERP and trade compliance tools.
• Deep familiarity with U.S. export regulations (EAR, ITAR) and international customs processes.
• Hands-on experience managing ECCN/HTS classification, AES filing, and documentation workflows.
• Proven track record of managing broker relationships and resolving customs delays.
• Excellent organizational and communication skills, with ability to advise technical and non-technical teams.
• Excellent organizational, analytical, and problem-solving skills.
• Strong interpersonal and communication abilities.

Tech Stack

• ERP

Benefits

• Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family.
• Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting.
• Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate.
• Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program.
• Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year.
• Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total).
• Commuter Benefits. If you need to commute to the office, we offer commuter benefits.
• Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously.