About this role
Role Overview
- Own case progression from intake to resolution
- Conduct regular case reviews with attorneys
- Communicate consistently with clients and attorneys
- Identify legal workflow needs
- Exercise judgment in prioritizing and anticipating what is needed
- Identify and resolve bottlenecks or obstacles creatively
- Support attorneys as a strategic partner
- Spot repeat business opportunities
- Collaborate with internal teams
- Track and report on client success metrics
Requirements
- Strong ownership mindset
- Client-obsessed
- Creative problem-solver
- Relationship builder
- Thrives in high-volume environments
- Tech-forward
- Metric-driven and competitive
- Excellent communicator
- Collaborative team player
- Legal experience in filings or family law (nice-to-have)
- Bilingual (English/Spanish) (nice-to-have)
Benefits
- Flexible work arrangements
- Professional development opportunities