Drive major design initiatives that span multiple product areas and significantly impact business outcomes, leading cross-functional teams through complex design challenges.
Lead and scale our design system, establishing governance, documentation, and adoption processes that ensure consistency and efficiency across all product touchpoints.
Partner with Product and Engineering leadership to integrate design thinking into organizational strategy and roadmap planning, influencing product decisions at the leadership level.
Plan and execute strategic user research that informs product direction and business strategy, using data and analytics to measure design impact on business metrics.
Mentor and develop designers across all levels while leading design critiques and establishing feedback cultures that elevate the entire team.
Lead cross-functional ideation sessions for complex problems, creating solutions at the intersection of design, business objectives, and technology that advance design-driven initiatives.

7+ years of professional experience as a Product Designer, with demonstrated progression in scope and impact, including a portfolio showcasing strategic thinking and design leadership
Proven track record of driving major design initiatives that significantly impacted business outcomes, with experience establishing design processes or standards in growing organizations
Familiarity/experience with leveraging AI, automation, and emerging technologies in design, including creating AI-driven features with awareness of ethical considerations
Demonstrated ability to influence product strategy and business decisions through design expertise, including experience leading cross-functional teams and building consensus among diverse stakeholders
Advanced experience in user research methodologies and strategic research planning, with proven ability to balance competing priorities and make strategic trade-offs
Expert-level proficiency in design tools and systems with experience scaling design operations, plus a strong understanding of technical constraints and development processes
Proven experience mentoring and developing design talent across multiple levels, with strong communication and presentation skills for senior leadership and executive teams.

Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance
Optional Life Insurance available
Flexible Savings Account (Healthcare)
401(k) match of 4%
100% employer-paid mental wellness support via Spring Health for employees and eligible dependents (10 therapy sessions per year at no cost to employee, 10 coaching sessions per year at no cost to employee)
Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year
Wellness (Sick & Mental Health): three (3) work weeks available per year
Karat ‘No Questions Asked’ Leave: one (1) work week per calendar year
Other: Bereavement, Jury Duty, LOA, etc. available as-needed
U.S. Parental Leave: 24 weeks (16 weeks: full-out, full pay, 8 weeks: “Karat Phase-Back” 20 hours per week, full pay)
U.S. Holiday Schedule available: 10 days
Karat Summer Break: 5 days
July
Karat Winter Break: 5 days
December

Lead Product Designer

Key skills