Our Business Systems Analysis Team works closely with Quench’s internal business users and stakeholders to drive effective use of Quench systems and automation of processes.
The role’s primary function is to liaise between the business functions and the technical development teams, perform systems analysis on various platforms and analyze tradeoffs between usability and performance needs.
The Business Systems Analyst plays a pivotal role in bridging business needs with technical solutions.
This position is responsible for gathering, analyzing, and documenting business requirements, facilitating stakeholder communication, collaborating on solution design, writing technical specifications, modeling business processes and supporting the implementation and continuous improvement of systems and processes to enhance the user experience within the Quench application ecosystem.
The Business Systems Analyst plays a strategic role in evaluating and transforming business processes, identifying areas for improvement, and driving initiatives that enhance operational efficiency, stakeholder alignment and overall business value within the organization.

Minimum of 5 years Business Systems Analyst experience
4 year degree in related field (or relevant experience)
Solid technical knowledge of application systems and processes, including Salesforce
Experience in systems architecture, designing workflows and writing technical specifications
Strong analytical and problem-solving skills as well as time management skills
Prior experience working in or with Salesforce
Knowledge of agile best practices for requirements gathering and process mapping
A fast learner with an analytical growth mindset, curiosity and attention to detail
Excellent written and verbal communication skills, including technical writing
Takes initiative and is innovative.
Mature presence and poise to engage with senior leadership
“Quenchy”
a collaborative team player with a positive outlook and attitude – company and team first

Business Systems Analyst

Key skills