Own your space. You will own the priorities and scope for a high performing engineering team focusing on detecting large scale global volumetric attacks.
Connect the pieces. Product managers are a nerve center at Cloudflare, responsible for connecting engineering, program management, marketing, revenue, and partners to make sure that our ships go out on time and with the maximum impact.
Excel across teams. Enterprise capabilities cut across all of our product verticals, so you should be comfortable working with product managers across the company to prioritize systemic improvements that our enterprise customers need.
Be customer obsessed. You will be responsible for directly engaging with customers and understanding how they use our products. You’ll bring these insights back to the team to build a great roadmap.
Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle.
Be data driven. You should be comfortable working with data, and analyzing data to quantify the impact of problems and opportunities in your space.

5+ years of experience as a product manager delivering solutions in the cloud at scale for a technical audience
Customer focus. At Cloudflare, we serve the needs of customers large and small, and our product managers need to be comfortable understanding how to design for enterprises without compromising the experience for individuals and small businesses.
Stakeholder management. You should bring hands-on experience in managing complex escalations and leading high-profile engagements (such as Quarterly Business Reviews). This includes delivering product updates to executive stakeholders (both internal and external), maintaining proactive communication during incidents, setting clear and realistic expectations, and driving cross-functional initiatives.
Technical Acumen. You must have the ability to grasp complex technical concepts and be able to effectively translate these complex ideas for customers through various channels, including calls, blog posts, and reports. You must be comfortable engaging in deep technical discussions with engineering teams.
Preferred: candidate with professional experience in DDoS mitigation, network security, and/or general networking concepts.

Senior Product Manager, DDoS

Key skills