Account Manager

Role Overview

• Act proactively to pursue new business opportunities.
• Record all interactions with clients, update the CRM system and monitor the progress of negotiations.
• Use Google Calendar to schedule videoconferences.
• Schedule visits.
• Research and gather information about potential clients.
• Prospect for potential clients.
• Conduct market research.
• Participate in industry meetings.
• Prepare monthly reports summarizing the area’s results.
• Prepare commercial/sales proposals.
• Identify client expectations and needs.
• Establish strategies and actions for each potential client.
• Supervise and coordinate accounts and sales opportunities for new products and services.
• Assist in the development and/or improvement of processes.
• Participate in the development of the organization's strategic plan.
• Negotiate and manage contract renewals.

Requirements

• Education: High school diploma.
• Preferred: Currently enrolled in a university/college degree program.
• Proactivity, organizational skills and excellent communication abilities.
• Ability to learn quickly and understand the services offered by IPV7.
• Ability to initiate contact with potential clients appropriately and professionally, whether by phone, email, social media or in person.
• Ability to explain products or services in detail, highlighting their benefits and advantages for clients.
• Ability to understand needs: listen carefully to clients to comprehend their specific needs and challenges, adapting the sales approach accordingly.
• Effectively lead the sales closing process, overcoming objections and encouraging the client to make a purchase decision.