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Associate Financial Aid Advisor at Strategic Education, Inc | JobVerse
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Associate Financial Aid Advisor
Strategic Education, Inc
Website
LinkedIn
Associate Financial Aid Advisor
United States
Full Time
2 weeks ago
$17 - $27 USD
No Visa Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Providing best-in-class financing and financial aid support to learners
Personalized interactions through different communication channels (phone, email, chat, text)
Coaching learners through key decisions and solutions regarding funding programs
Engaging in team dialogue to improve team performance
Proactively assessing learner needs regarding financing plans
Assisting learners in understanding and utilizing their financing plan
Leveraging tools, systems, and software applications to optimize learner engagement
Requirements
1+ year in financial aid contact role or customer experience support/advisor
Bachelor’s degree preferred
Proficiency in Microsoft Office Suite
Fundamental understanding of FAST goals and university goals
Comfort with federal regulations and policies
Benefits
medical, dental, vision, life and disability plans
well-being incentives
parental leave
paid time off
certain paid holidays
tax saving accounts (FSA, HSA)
401(k) retirement benefit
Employee Stock Purchase Plan
tuition assistance
entertainment and retail discounts
Apply Now
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