Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.
Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
Lead end-to-end experiences for docket workflows in Clio Work
from early discovery and vision crafting, to prototyping, testing, and polished execution.
Raise the quality bar through polished, accessible, and cohesive experiences and push beyond “good enough” toward best-in-class interaction design.
Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope.
Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams, especially with your Clio Library and Clio Courts counterparts.
Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution.

6+ years of experience designing digital products
B2B SaaS experience is preferred, but not required.
A portfolio that shows an ability to design scalable experiences across multiple customer segments (e.g. Solo, SMB, and Mid-Market) and/or cross-product / horizontal workflow experiences.
High-quality visual and UI craft (typography, hierarchy, spacing, interaction details).
Proven track record of shipping high-quality work that solves customer problems and moves key product metrics, including through iterative product improvements post-MVP.
Strong craft across interaction design, information architecture, and usability with consistently high-quality execution.
Strong customer-centric practice, with the ability to translate customer insight into actionable design direction.
Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g. Gemini, Figma Make, Cursor, Claude, etc.).
Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
A collaborative, low-ego attitude, you facilitate alignment, clarify trade-offs, and drive confident execution.
Demonstrate a keen interest in improving your craft by using AI.

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Senior Product Designer

Key skills