Own the strategy and execution for Twin’s next generation of consumer-facing experiences.
Design and ship end-to-end in-app journeys that gather rich context about our members, set up personalized care plans, and deliver nutrition and activity insights that drive measurable health outcomes.
Define the roadmap, ship quickly, run bold experiments, and scale what works across app, chat, voice, and AI-generated surfaces.
Lead discovery through interviews, usability testing, diary studies, and behavioral analysis.
Synthesize qualitative and quantitative insights into clear product decisions and narratives.
Build shared understanding of member needs across Product, Design, and Engineering.
Own critical consumer journeys from first touch through ongoing engagement.
Deliver consumer-grade experiences across mobile, web, chat, and voice.
Move ideas from concept → prototype → experiment → launch with urgency and quality.
Define input and output metrics tied to member behavior and health outcomes.
Build quarterly plans with clear hypotheses and success criteria.
Ship improvements weekly and iterate based on data, not opinions.
Write crisp PRDs, UX briefs, and acceptance criteria.
Partner tightly with Design, Engineering, and QA to reduce ambiguity and increase velocity.
Tell the story: why this, why now, what we learned, what changed.
Communicate progress and tradeoffs clearly to cross-functional partners and leadership.
Translate insights into the next set of bets on the roadmap.

7+ years of Product Management experience (or equivalent impact)
3+ years owning consumer-facing mobile end to end
Experience with subscriptions, payments, or consumer monetization is a nice to have

A competitive compensation package in line with leading technology companies
A remote and accomplished global team
Opportunity for equity participation
Unlimited vacation with manager approval
16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
100% Employer-sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
401k retirement savings plan

Principal Product Manager, Consumer Experiences

Key skills