Exchange and Teams Engineer

Role Overview

• Responsible for designing, administering, and establishing system standards for messaging and communication team solutions including Microsoft Exchange Online and email security
• Provide support, analysis, and remediation on escalated support incidents from our help desk
• Perform solution administration tasks, including reviewing and monitoring event logs/performance KPIs and baselines
• Create and maintain accurate technical documentation
• Develop and test disaster recovery, incident response, and business continuity plans
• Capacity planning and yearly budgeting

Requirements

• Bachelor’s Degree in Information Technology, Business, or related major preferred
• At least 3 years of experience designing, implementing and maintaining Microsoft Exchange Online and email security solutions
• Working experience with eDiscovery, Litigation Hold, and compliance processes
• Strong PowerShell scripting skills
• Knowledge of external email routing and configuration including MX records, SPF, DMARC, DKIM
• Familiarity with Entra ID and the Microsoft 365/M365 suite of solutions
• Occasional travel may be required

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Flexible Time Off
• 401(k) plan
• Business-related travel expense reimbursement
• Pension plan