Key skills
Communication
About this role
Role Overview
- Collect, verify, and organize documentation submitted by clients.
- Complete and submit registrations and forms within Edidesk systems.
- Monitor application status and keep clients informed about deadlines, pending items, and approvals.
- Assist in drafting and reviewing declarations, certificates, and technical forms.
- Serve as the point of contact between clients and Edidesk, addressing questions and forwarding requests.
- Ensure compliance and standardization of submissions according to Edidesk criteria.
- Report project progress to the operations manager and other stakeholders.
Requirements
- Possess a CNPJ or be willing to register one.
- Strong writing skills and attention to detail for handling official documentation.
- Availability for meetings during business hours.
- Organization and discipline to manage critical deadlines.
- Proactivity to anticipate issues and prevent delays.
- Clear communication with clients and team members.
- Commitment to the quality of deliverables.
- Previous experience with calls for proposals (editais), accreditation, or document management.
- Familiarity with digital registration and tracking tools.
- Experience in client service or consulting.