Collaborates with product, engineering, and business teams to uncover customer and business needs
Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience
Understands and navigates the emerging fields of ML, AI and Generative AI to deliver high quality design solutions.
Advocates for a responsible and ethical approach to AI in our product and services.
Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
Advocates for the customer through human-centered design methods, including discovery, research, and user testing
Facilitates and participates in workshops with internal and external stakeholders to align with business needs
Creates process and user flows, wireframes, journey maps, and user interface specifications
Delivers design assets for acceptance, development, and delivery to market in partnership with engineering

5+ years of experience (or 3+ with Masters degree) with User Experience design
2+ years of experience with agentic, virtual agent or similar products
Experience designing for cross channel e.g. responsive web and native mobile interfaces
Experience working collaboratively with AI/ML and Data Science teams
Experience working with multi modal Generative AI platforms
Demonstrate ability to work across design processes e.g. user research, user experience design, UI design and specifications
Solid knowledge of ML, AI and Generative AI systems and capabilities.
Ability to collaborate with Product Management, Engineering and Operations teams
Effective communication and storytelling skills
Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams
Familiarity with working in an established design system and agile development teams.

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility
We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Senior UX/UI Designer – AI

Key skills