Key skills
Time ManagementCollaboration
About this role
Role Overview
- Managing the efficient execution of client operations
- Leading a group comprising QAs, Moderators, Enforcers and other Analyst teams
- Ensuring successful delivery of services and outcomes
- Collaboration with Operations Managers and Brand Partners
- Overseeing recruitment strategy and performance management
Requirements
- 3+ years’ experience in brand protection or related role preferred
- 2+ years’ management experience
- Proven ability to line-manage large teams in a matrix-management set up
- Good team management skills
- Strong knowledge of the brand protection industry
- Strong interpersonal skills
- Excellent organizational and time management skills
Benefits
- Innovative Solutions
- Global Impact
- Collaborative Culture
- Mission-Driven Purpose