Advising our clients – premium cardholders – by phone and email in both French and English
Handling customer inquiries from quote preparation to billing for individual trips
Making reservations with airlines, hotels, and travel agencies
Creating tailored offers, travel documents, and detailed travel itineraries
Passionately advising and facilitating unique travel experiences
Actively selling special promotions and exclusive offers

You have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)
Ability to speak an additional language such as German or Italian is an advantage
Have completed tertiary qualification or equivalent training, ideally in the field of tourism
Have several years of professional experience in the travel industry, a tour operator or in a travel agency
Have GDS knowledge (preferably Amadeus)
Have excellent destination knowledge across key global regions
Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
Are service-oriented, flexible and able to work under pressure
Have a positive attitude and identify with Ten Group values
Have strong communication skills
Value exceptional service and live by this motto
Are available on a full-time basis (40hrs per week)
Flexibility: Willingness to work 5 days a week between 08:00 and 20:00 CET, Sunday to Thursday

Competitive Salary: Based on experience, plus a performance-based bonus.
Hybrid Working: Combine working from home and the office. If you don’t live near one of our offices, we offer fully remote working options too.
Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.
Paid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leave.
Extra Rewards: Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of Ten.
Remote Working Holidays: Opportunities to travel and work.
Employee Discounts: Access to great travel and entertainment discounts, just like our clients’ members enjoy!

Travel Lifestyle Consultant, French Speaking

Key skills