Define a vision and strategy informed by company objectives, a deep understanding of customer needs, and industry best practices
Partner with and influence technical and product leaders across Smartsheet to align strategy and platform investments
Regularly present strategy, product concepts and roadmap to educate, influence and align with senior leadership
Partner closely with research, design and engineering to create compelling, high-quality customer experiences
Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
Partner with research, product design, data science and analytics teams to run quantitative experiments and analysis to test hypotheses and iteratively develop product capabilities that our customers love
Communicate strategy, product health, capabilities, experimentation status, and insights to a wide audience
Write succinct and compelling product strategy, execution and requirements documents
Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area
Support other duties as needed
Requirements
5+ years of product management experience
Experience partnering closely with engineering, design, user research and marketing teams. Successfully delivered a delightful user experience with high-scale platforms
Passion to make customers and colleagues successful and pride in creating delightful customer experiences with high-scale platforms
Data-driven mentality with a focus on metrics, analytics and experimentation
Experience with agile development processes and frequent product releases
Strong presentation skills to influence and align with senior management
Experience delivering highly-complex consumer or B2B/enterprise software products from inception to launch
Excellent written and verbal communication skills
High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit
Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers