A Business Systems Analyst is responsible for using their knowledge of software programs and business strategies to help companies maximize productivity and communication.
Responsibilities include consulting with management to determine their needs, coordinating with IT professionals to create or update software based on those needs, applicable training, product support, project management, customer support and communication.
The role involves gathering and documenting requirements, performing system analysis, developing specifications and creating solutions that satisfy the needs of business stakeholders.
Collaborate with business stakeholders to understand their requirements and identify opportunities for process improvement.
Develop detailed requirements and use cases for software development projects.
Conduct research to identify new technologies and methods to improve business processes.
Analyze and troubleshoot technology issues, identify root causes, and implement solutions.
Develop and maintain documentation such as user manuals, training materials, and technical specifications.

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Business System Analyst

Key skills