Partner with Client Partners to identify, qualify, and close upsell and cross-sell opportunities, developing tailored Salesforce roadmaps that leverage new clouds, features, and AI capabilities to drive long-term revenue.
Oversee the delivery of complex Salesforce implementations—budget, scope, and schedule—ensuring that technical excellence serves as the foundation for account expansion.
Participate in the development of SOWs and pitches, translating complex Salesforce technical architecture into compelling business value and “big picture” digital transformation stores for C-suite stakeholders.
Lead and mentor cross-functional delivery teams (PMs, Scrum Masters, Product Owners), ensuring they follow Salesforce SDLC best practices and are trained to identify client "pain points" that signal new business opportunities.
Facilitate steering meetings and QBRs (Quarterly Business Reviews) to showcase platform health and ROI, proactively mitigate risks, and secure buy-in for future phases of work.
Manage portfolio P&L, including margin health, resource utilization, and contract renewals, ensuring a frictionless transition from sales to delivery.
Act as the "voice of the client" internally while maintaining a firm grasp on Astound’s commercial interests to ensure win-win outcomes.

5+ years of experience in project management or account relationship management, with at least 1+ year focused on Salesforce-centric digital transformations.
Proven track record of growing Salesforce accounts through consultative selling and strategic account planning.
Deep understanding of the Salesforce product suite.
Significant experience using Atlassian tools (JIRA/Confluence) and CRM software, specifically Salesforce.
Strong financial acumen with experience managing program budgets, resource calendars, and profitability metrics.
Exceptional negotiation and interpersonal skills, with a background in navigating complex client environments and steering committees.
Bachelor’s degree required; a Master’s degree or relevant professional certifications are highly preferred.

Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe.
Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
Real Work-Life Balance: Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.

Salesforce Portfolio Manager

Key skills