Guide full project life cycle from requirements gathering to solution design and development, testing, and deployment
Steering complex Enterprise-level implementations through various stages of development and deployment.
Support translation of client needs into technical requirements
Join and lead client-facing discovery sessions.
Maintain and update Story Navigator as the central repository of project configuration, design, documentation, and user feedback
Assist in quality testing prior to user testing
Create and actively manage implementation schedules, project deliverables and milestones to ensure effective completion of project milestones, control project scope and mitigate risks.
Coordinate client and Idealist Consulting project team meetings and communications, utilizing prescribed project management tools and platform to ensure continuity in communication and project quality
Produce quality project deliverables, including kickoff presentations, project plans, status reports, budget burn reports, client requirements, design documentation, and deployment plans
Work closely with client project team to identify, nurture, and guide client team
Collaborate with Client Success Team and Service Delivery management as needed to resolve project or client communication roadblocks
Proactively manage multiple, concurrent projects

3-7 years experience in a similar role
Minimum certification: Salesforce Admin Certification
Understanding of Nonprofit Cloud (NPC) (Certification preferred)
Excellent verbal and written communication skills
including translation of technical requirements to non-technical individuals
Project management experience
Familiarity with PROSCI and ADKAR
Understanding of nonprofit technology projects
Ability to engage in multiple projects at one time
Experience managing with both Waterfall and Agile software development methodologies
Creative and analytical thinking with a passion for solving customer problems with software solutions
Experience in Enterprise-level Implementations, demonstrating a track record of successfully steering complex projects through various stages of development and deployment
Extra Credit: 2+ Salesforce administration with strong declarative design skills and the ability to deliver customer-driven solutions
Proven experience with NPSP and NPC
PMP or other related Certification is a strong plus
Experience managing projects or engaging in projects with technical and cross-functional components
Previous experience working with nonprofits, experience working in fundraising and program management is a plus
Salesforce Sales Cloud, Service Cloud certifications a plus
Team leadership experience

Independent contractors define their own availability and capacity
Contractors are required to carry their own professional liability insurance policy

Nonprofit Salesforce Consultant – Enterprise Project Manager

Key skills