Customer Service Representative, Data Information Processor

Role Overview

• Administrating over acceptance of assignments from client/lenders
• Processing the assignments and completion of services
• Managing a high call volume
• Following through and ownership of work to completion required

Requirements

• Minimum 2 years of customer service experience
• Legal authorization to work in the U.S. indefinitely
• Experience handling escalations
• Excellent customer service skills
• Previous collection, repossession or automotive industry experience preferred
• Microsoft Office and Google Suite product experience
• 40 wpm minimum typing speed

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave