Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Ensure high employee engagement through recruiting, talent management, development, and career planning
Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

Must-have Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
Completed an acceptable mutual fund branch management exam offered by the CSI , or ability to write an exam within 4 months of start date
Minimum 3 years in a people management role
Entrepreneurial business acquisition mindset
Ability to employ digital channels , drive client awareness , and ensure your team is enabling clients with RBC digital access
Bilingualism (English and French) required , as you will regularly serve our clients with English and French-speaking needs.
Nice-to-have Experience in both business and personal banking

Branch Manager

Key skills