Virtual Assistant, Sales Support

Role Overview

• Prioritize and process sales orders to ensure timely delivery and customer satisfaction.
• Create and manage invoices accurately using accounting or e-commerce systems.
• Track and update stock levels, ensuring inventory data is accurate and up to date.
• Contact new clients to introduce products/services and build strong business relationships.
• Update and maintain the CRM system, ensuring all client details, communications, and opportunities are current.
• Actively promote the business to existing clients through email marketing and personalized follow-ups.
• Provide general sales support, assisting the team with quotations, lead tracking, and reporting.
• Collaborate with internal teams to ensure smooth coordination between sales, inventory, and customer service.

Requirements

• 2+ years of proven experience in sales support, administration, or virtual assistant roles.
• Familiarity with Shopify and/or other inventory management systems, particularly within consumer goods businesses.
• Strong understanding of CRM systems (e.g., HubSpot, Zoho, Salesforce).
• Good communication and writing skills with a customer-focused approach.
• High level of organization, accuracy, and attention to detail.
• Ability to prioritize multiple tasks and manage time effectively.
• Self-motivated and proactive, with a strong problem-solving mindset.