Product Marketing Operations Intern

Role Overview

• Support the execution, documentation, and analysis of product marketing initiatives across Sezzle's consumer-facing ecosystem
• Audit and document existing product marketing systems, including transactional emails, lifecycle touchpoints, and messaging frameworks
• Create clear, reusable documentation that helps product marketing work scale beyond a single owner
• Organize and maintain reference materials used across Product Marketing, MarComms, and Lifecycle teams
• Support the execution of planned marketing tests (e.g., SMS, transactional messaging, lifecycle optimizations)
• Help operationalize A/B tests by validating audiences, messaging variants, and success metrics
• Monitor live tests and summarize results, focusing on engagement, app behavior, and repeat usage
• Analyze user feedback from sources like NPS and in-app feedback tools to identify recurring themes, pain points, and opportunities
• Pull insights from existing dashboards and reports to support growth strategy updates
• Translate raw data into clear summaries for Product and Marketing stakeholders
• Assist in refreshing growth strategy documentation by validating data, insights, and live messaging
• Partner with cross-functional teammates to confirm what is currently live and what has been learned
• Conduct competitive, feature-by-feature research to understand how similar products are positioned and designed
• Support ad hoc partner requests by pulling historical activations, documentation, or summaries
• Help ensure external-facing materials are accurate, clear, and well-organized

Requirements

• Currently pursuing a degree in Marketing, Business, Product, Analytics, or a related field
• Strong organizational and documentation skills
• Comfortable working with ambiguity and turning loose direction into clear next steps
• Ability to analyze basic datasets and identify patterns or themes
• Strong written communication skills
• Previous internship or coursework related to marketing, product, research, or operations (Nice to Have)
• Familiarity with lifecycle marketing concepts, experimentation, or user journeys (Nice to Have)
• Experience using tools like spreadsheets, dashboards, or documentation platforms (Nice to Have)
• Interest in fintech, consumer apps, or e-commerce (Nice to Have)