Own, monitor, and evaluate key workflows and processes related to sales, account management, and customer success
Develop and use strong logical frameworks and first principles thinking to define, understand, and address both individual and thematic issues as they arise
Manage ad-hoc data analysis to support Garner’s revenue strategy
Serve as the first point of escalation for issues, questions, and exceptions related to revenue teams
Integrate people, process, and systems strategies to drive Garner’s revenue and strategic objectives
Establish and track key performance metrics to understand and measure the performance of Garner’s revenue organization
Collaborate with our Salesforce Administrator to optimize tools such as Outreach, Salesforce and HubSpot to support our commercial teams

3+ years in Management Consulting, Investment Banking, Private Equity OR 5+ years in Revenue Operations, Sales Operations, or related GTM strategy role. Experience at a high-growth startup is a plus.
MBA or STEM-related advanced degree preferred, business or STEM undergraduate degree required
Strong analytical skills and the ability to synthesize insights from complex data. High levels of proficiency in Excel. Other analytics tools such as Looker, Tableau, etc are a plus
Experience designing and implementing processes and workflows at scale for large enterprises or high-growth startups, particularly related to GTM, sales, and marketing
Strong executive presence and communication skills with ability to present effectively to all levels of the organization including senior executives
Strong business writing skills with willingness to produce detailed documentation for processes and workflows
A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

Revenue Operations Manager

Key skills