Role Overview
- Planning and leading discovery, navigation and sitemap restructuring, content modeling, and auditing activities for large-scale CMS and redesign projects
- Ensuring the creation of well-organized, planned, and sustainable content that meets both audience needs and organizational objectives.
- Managing your own work and tasks, ensuring on-time, on-budget, delivery
- Collaborating openly with project teams and clients
- Communicating effectively with project teams and client stakeholders
- Keeping track of your own time for estimation and invoicing purposes
- Easily context switching and working across different projects
Requirements
- 5-10 years of creating UX, IA, and content strategy for complex content systems
- User-centered research and facilitation
- Using research, audits, and analytics to inform recommendations
- Understanding how website content, structure, and performance impacts SEO, AIO, GEO
- Partnering with designers and developers to align recommendations with project constraints
- Partner closely with designers to ensure content strategy supports strong UX
- Using emerging AI tools to analyze content and guide strategic recommendations
- Simply explaining complex IA and content decisions to project teams and client stakeholders
Tools and Technical Familiarity
- Figma and Figjam
- Google Workplace
- CMS platforms: WordPress and Drupal
- Google Analytics 4
- SEO tools (basic keyword research and on-page optimization)
- LLM prompting (any popular model)
- Usability testing tools (tree testing, card sorting, moderated tests, etc.)
Tech Stack
- Drupal
- Switching
- WordPress