Analyze, define, and document complex business requirements and end to end processes
Translate business needs into clear user stories, functional specifications, and techno functional requirements
Develop system specifications, process flows, and conversion strategies
Perform analysis on existing systems to identify improvement opportunities and solution options
Collaborate with internal IT teams, remote development teams, data scientists, and engineers to ensure requirements are accurately implemented
Work closely with technical teams on API driven solutions, integrations, and data flows
Create and maintain technical and functional documentation, including As Is and To Be process models
Identify and document process improvements using best practices and data analysis
Contribute to the design and deployment of AI enabled solutions that automate processes and enhance decision making
Support testing activities and maintain automated test scripts as needed
Follow established business processes, quality standards, and delivery protocols
Perform all other duties as assigned.

BS/BA degree in a relevant discipline or equivalent experience required; ISEB qualified Business Analyst preferred
Ability to work in a hybrid environment with onsite presence three days per week at Alpharetta, GA office is required.
Minimum 2+ years of experience as a Business Analyst in an IT or technical environment
Proven experience gathering requirements and translating them into user stories and functional specifications
Strong understanding of Agile methodologies such as Scrum or Kanban and the software development lifecycle
Experience documenting As Is and To Be processes and working with cross functional stakeholders
Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical audiences
Strong attention to detail and accuracy in documentation and stakeholder communications
Ability to collaborate effectively with business users, engineers, and remote teams across multiple initiatives
Hands on experience working with APIs and web services, including REST, JSON, XML, SOAP, and related tools such as Postman
Strong understanding of data mapping, schemas, and data flows
Experience writing and analyzing SQL or database queries
Demonstrated experience with Python coding, data analysis, and data visualization
Working knowledge of conceptual data modeling, UML, and system integration patterns

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Business Analyst III

Key skills