Work closely with business areas to understand pain points, needs and automation opportunities
Assess and prioritize processes for automation, defining the roadmap and backlog
Prepare process documentation (PDD) aligned with requirements and governance
Act as a bridge between the business and technical teams, supporting the definition of requirements
Structure epics, user stories and acceptance criteria in agile tools
Model processes in BPMN and propose improvements to enable automations
Analyze historical process data to identify efficiency gains
Support the creation of decision rules, analytical matrices and automation logic
Monitor KPIs and automation results, proposing continuous improvements
Participate in kick-offs, validations and functional approvals of automations
Ensure adherence to governance practices, information security and version control
Present project status and results to stakeholders and business areas

Bachelor's degree in Production Engineering, Business Administration, Computer Science, Information Systems or related fields
Experience in process analysis, mapping and modeling using BPMN
Experience with automation and RPA tools such as UiPath, Automation Anywhere, Power Automate, Robot Framework, Selenium or similar
Knowledge of API integrations and automation of workflows between systems
Experience with agile methodologies such as Scrum and Kanban, using tools like Jira or Azure DevOps
Data analysis and modeling skills, including SQL, advanced spreadsheets and KPI dashboards
Experience in writing functional and non-functional requirements
Experience in functional testing, validation and functional sign-off of automations
Knowledge of automation governance best practices, script versioning and technical documentation

Senior Business Analyst

Key skills