Solutions Consultant

Role Overview

• Delivering compelling presentations of software solutions to diverse audiences, adapting to varying levels of technical expertise.
• Collaborating with Business Development to shape and execute sales strategies, integrating insights from stakeholders across the organization.
• Managing and updating demonstration environments, creating client sandbox scenarios, and ensuring all data remains current and relevant.
• Gathering, analyzing, and communicating client feedback to inform product enhancements and organizational priorities.
• Identifying both success factors and potential risks throughout the sales cycle and crafting effective narratives and approaches for each opportunity.
• Demonstrating exceptional verbal and written communication skills, with a commitment to continuous improvement and innovation.

Requirements

• Clinical background (CRO, sponsor, or clinical operations) with solid understanding of TMF / eTMF and regulated GxP environments.
• Client-facing / consultative experience presenting software solutions and running discovery sessions with senior stakeholders.
• Strong product mindset (product management exposure preferred) – able to translate market and customer needs into product feedback, user stories, and prioritization inputs.
• Comfortable working cross-functionally to shape solutions.
• Organic/strategic thinker who can structure ambiguous problems, tailor narratives, and position value clearly.
• Strong written communication and documentation skills (requirements, workflows, solution outlines).
• Open to travel as required for client meetings, workshops, and events.

Benefits

• Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.