Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members
Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs
Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives
Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team’s backlog of work
Partners with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs
Anticipates and solves complex issues using a data-driven approach to decision making
Delivers against Bank agile team level OKRs
Acts as “voice of the end-user”
Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace
Owns Bank agile team backlog (grooming, prioritization, and refinement)
Optimizes the flow of value through the multi-Bank agile team Agile environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues
Looks for opportunities for continuous Bank agile team and process improvement and makes recommendations to leadership.

Bachelor’s degree; OR 4+ years of related experience may be substituted in lieu of degree
6+ years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe)
Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes
Advanced knowledge and demonstrated use of Process Engineering methodologies
Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations
Communicates difficult concepts and negotiates with others to adopt a different point of view.

Senior Bank Agile Product Owner – Digital/Payments

Key skills