Key skills
CommunicationCustomer SuccessAccount Management
About this role
Role Overview
- Manage relationships with international clients
- Lead onboarding and oversee projects and campaigns
- Ensure clear, prompt, and professional communication in English
- Organize requests, align expectations, and support the internal team
- Act strategically to ensure client satisfaction and retention
Requirements
- Experience in Customer Success, Account Management, or agency client services
- Organized, proactive, and communicative profile
- Experience with the U.S. market is a plus
- Intermediate English is a plus