Key skills
AzureDNSDockerKubernetesLinuxPythonShell ScriptingTerraformShellPostmanSwaggerProject ManagementCommunicationFirewall
About this role
Role Overview
- Delivering frictionless and smooth deployments to our Fortune 500 customers
- Develop trusted technical relationships with customers
- Update documentation, write better procedures, create a video
- Coordinate x-functional deployment activities
- Create ecstatic customers
- Educate customers through ongoing knowledge transfers
- Ensure frictionless deployments
- Escalation management
- On-call duties
- Radiate energy and enthusiasm
Requirements
- BS Computer Science, Information Technology or similar experience
- 8+ years experience supporting technical end-users
- Excellent troubleshooting and root-cause analysis skills
- Proven technical writing skills
- Project management skills
- Excellent communication and written skills (English)
- Handling of hardware appliances and configuration of UEFI/BIOS
- Linux system administration & advanced Linux troubleshooting
- Python programming and Shell Scripting (both optional)
- Management of network adapters, interfaces
- Networking concepts and tools: IP, DHCP, DNS, NAT rules, Firewall configuration, routing, bridging, and proxies
- Networking troubleshooting competence using ping, traceroute, netstat, ip tables, tcpdump and analyzing packet captures.
- Operate and troubleshoot SSH ; secure tunnels
- Familiar with both Type 1 and Type 2 hypervisors
- Troubleshoot hypervisors, including performance
- Deploy and manage Docker containers
- Certified Kubernetes Administrator (CKA), preferred
- Configuration of Azure or alternative clouds
- Practical operation of Swagger
- Setup and configuration of APIs such as Postman and Terraform
Tech Stack
- Azure
- DNS
- Docker
- Kubernetes
- Linux
- Python
- Shell Scripting
- Terraform
Benefits
- Commission
- Equity
- Benefits components to round out your total compensation