Director, People Consultant

Role Overview

• Lead and evolve the People Consultant team, building a scalable, high-impact model for manager and director support.
• Define clear roles and engagement across People Consultants, HRBPs, COEs, and shared services.
• Partner closely with HRBP leaders to improve team leverage, manager support, and alignment on priorities and escalations.
• Define creative and effective ways for the team to engage managers in day-to-day People support, building a model that is intuitive, trusted, and valuable across a range of manager needs.
• Use data, AI, and technology to improve workflows, generate insights, and strengthen team effectiveness.
• Develop a high-performing team with a strong focus on coaching, capability-building, and readiness for future HRBP opportunities.
• Shift the team from reactive operational support to proactive, consultative partnership.
• Increase manager awareness, trust, and engagement with the People Consultant model.
• Build and improve operating mechanisms, including intake, prioritization, capacity planning, and service standards.
• Lead change across stakeholders and drive adoption of new ways of working.

Requirements

• 10+ years of progressive HR experience, including business-facing HR, People Consulting, or manager advisory work.
• 5+ years of people leadership experience, ideally in a centralized or scaled People support model.
• Proven success developing high-performing teams and preparing talent for broader People roles.
• Experience partnering closely with HRBP leaders to shape team scope and improve how work is distributed.
• Experience designing or evolving operating models that improve clarity, capacity, and service delivery.
• Strong coaching, communication, and influence skills.
• Demonstrated success driving manager engagement and stakeholder adoption.
• Strong analytical skills and experience using data to drive improvements.
• Ability to leverage AI, automation, or other technologies to improve workflows and team effectiveness, with strong judgment in employee-facing contexts.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification is a plus.

Benefits

• Information regarding the culture at Pinterest and benefits available for this position can be found here.