Serve as the primary executive point of accountability for assigned strategic accounts
Translate strategic objectives into actionable initiatives that address both short-term wins and long-term market positioning
Build and maintain C-suite and SVP-level relationships across customer organizations
Act as a trusted advisor, aligning Verra Mobility’s roadmap to customer long-term objectives
Own renewals, pricing strategy, and commercial negotiations for strategic accounts
Identify and execute expansion opportunities (new products, services, geographies, use cases)
Balance growth with margin discipline and contractual risk management
Develop and lead multi-year strategic account plans including revenue and margin growth targets, retention and risk mitigation strategies
Regularly review account health with executive leadership
Collaborate with Product, Engineering, Sales, and Operations to craft customized solution proposals
Represent strategic customer needs internally to influence product prioritization, investment decisions, operating model improvements
Proactively identify risks related to contract renewals, service performance, regulatory or operational changes
Lead executive-level issue resolution when stakes are high

10+ years of experience in strategic account management, enterprise sales, or commercial leadership
Enterprise Sales experience in consulting, strategic planning, solutions architecture, or business development within mobility, transportation technology, government services, or a related field is highly preferred
Proven success managing large, complex, multi-year customer relationships
Strong ability to operate in complex matrix, cross-functional environments
Excellent communication, negotiation, and leadership skills
Passion for connecting customer needs to business results
Strong executive presence with the ability to engage and influence C-suite stakeholders
Experience navigating cross-functional organizations and complex deal structures
Background in technology, SaaS, mobility, transportation, or regulated industries preferred

Verra Mobility Core Values: Own It, Do What’s Right, Choose Courage Over Comfort, Win Together

Director, Strategic Accounts

Key skills