Business Analyst, IT

Role Overview

• Participate in the analysis, support the implementation, development and operational evolution of information systems.
• Serve as the liaison between business unit needs and technological solutions.
• Act as a partner to various client stakeholders to translate their needs.
• Contribute to the strategic planning of information systems.
• Collaborate in defining project directions and business objectives.
• Document project scope, objectives, value proposition and expected benefits.
• Produce deliverables related to the preparation of the business case.
• Contribute to the design, execution and oversight of comprehensive test plans.
• Produce deliverables related to solution configuration and deployment strategy.
• Support users during solution implementation.
• Assess change management needs and collaborate in designing, planning and executing the change management plan.
• Contribute to the development of the business analysis practice within the Agency.

Requirements

• University degree in business administration, computer science or another relevant field.
• Professional certification (e.g., CBAP from IIBA) or a diploma in business analysis is an asset.
• Required experience:
• Minimum 3 years of experience in business analysis, specifically in process analysis and modeling, and in facilitating sessions or workshops for gathering business requirements or reviewing business processes.
• Minimum 2 years of experience in IT.
• Required skills:
• Eliciting requirements from internal and external clients: listen to clients, formulate and clarify their needs.
• Ability to produce written documentation in French.
• Excellent listening and communication skills.
• Strong analytical and synthesis skills with the ability to understand, systematize and explain technical concepts clearly.
• Ability to organize and facilitate working groups.
• Business process modeling using BPMN 2.0 (Visio).
• Time and priority management.
• Proficiency in Microsoft 365 office tools (Word, PowerPoint, Excel).
• Bilingualism (oral and written).
• Required knowledge:
• Familiarity with a recognized methodology for producing business analysis deliverables.
• Mastery of techniques for analyzing client and business needs.
• Methods for analyzing organizational processes.
• Communication techniques.

Benefits

• Remote work and flexibility to accommodate family obligations.
• An entrepreneurial culture that encourages creativity and innovation.
• Flexible hours (depending on the type of employment contract).
• Sick leave and leave for family events.
• Appropriate IT tools.
• A fulfilling and motivating workspace.
• Social and environmental initiatives.
• On-the-job learning program.
• Career development path.