Key skills
SalesforceCRMStakeholder Management
About this role
Role Overview
- Leading Salesforce implementation and optimization initiatives
- Defining detailed system requirements for integrations and automation projects
- Managing cross-functional projects from scoping through delivery
- Creating comprehensive technical documentation and process flows
- Participating in steering groups and providing strategic insights
- Supporting acquisitions through system integration planning
Requirements
- Proven experience as a Business Analyst in technology-driven environments
- Strong Salesforce expertise, including CRM configuration and automation tools
- Experience with CPQ platforms (Zuora, Salesforce CPQ) and system integrations
- Knowledge of renewal processes, CRM migrations, or customer lifecycle management
- Excellent stakeholder management and requirements gathering capabilities
- Ability to translate business needs into technical specifications
- Strong analytical mindset with exceptional attention to detail
Benefits
- Benefits at Ideagen