Sales Engineer

Role Overview

• Develop and grow revenue through consultative selling with clients and prospects, presenting a warm, professional, well-spoken, and caring persona as an effective representative of SOTI.
• Provide email and telephone-based presales technical support for our software products.
• Perform production demonstrations that articulate the business and technical value of SOTI solutions.
• Collaborating with the regional sales team consultatively with clients/stakeholders.
• Helping them to envision the possibility of mobility.
• Educate on and facilitate SOTI solutions that can effectively address business and technical outcomes, positioning business value to customer organizations' decision-makers.
• Present the solution architecture, including all technical aspects of the product and supporting systems.
• Provide pre-sales technical support, installing and configuring enterprise software solutions during POC to prospective customers.
• Communicate with internal product development teams to resolve product issues & generate recommendations for product roadmaps (feature requests).
• Assist with the execution of internal team projects and initiatives.

Requirements

• Minimum of 3-5 years of work experience with experience related to mobile device management solutions and enterprise mobility (Android, iOS, Linux, Windows), BYOD, SaaS
• Prior experience working in a technical customer-facing role. Ideally, as a pre-sales / sales engineer.
• Excellent written and verbal communication with demonstrated ability to communicate the complexities of technical programs.
• Knowledge of computer networking principles (DNS, IP network, Firewalls, etc.).
• Knowledge of Single Sign-On (SSO), Identity Application Management (IAM), Security Assertion Markup Language (SAML), the Identity provider (IdP), Knowledge of certificate authorities, certificate management & distribution, and encryption methodologies (SHA1/2, TLS, etc.).
• Knowledge of Active Directory, LDAP protocol, and identity management systems.
• Understanding and experience with Databases (i.e., MS SQL server, MY-SQL, MongoDB, etc.).
• Understanding and/or knowledge of business processes & sales cycle
• Knowledge of containerization and virtualization.
• Work autonomously with minimum supervision.
• Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.
• Nice to Have Cisco Certified Network Associate or equivalent.
• Microsoft Certified Technology Specialist (MCTS)
• Exchange or equivalent experience.
• Understanding or knowledge of Cloud Computing or certification like AWS Certified Solutions Architect
• Associate.
• Android Enterprise Professional.
• Any formal sales training
• value selling, SPIN, Miller Heiman.
• Understanding of Rest APIs and coding (i.e., Java Scripting, HTML, etc.)
• Experience with customer service / Incident management software.
• Multilingual capabilities.

Tech Stack

• Android
• AWS
• Cloud
• DNS
• Firewalls
• iOS
• Java
• Linux
• MongoDB
• MS SQL Server
• SQL

Benefits

• The People – From our humble beginnings in our founder's basement to our industry-leading position today, SOTI has worked hard to foster a company culture we can all believe in. A culture that emphasizes personal development, continuous innovation and the fun of working together.
• Growth – Our environment fosters new ideas, fresh perspectives, and the ability to get them across the finish line. SOTI offers a fast-paced environment with global reach that encourages you to make a name for yourself and become part of something big!
• The technology – you'll get the chance to work with cutting-edge technology and take on complex, interesting projects as part of highly collaborative and agile teams. They work with strong SOTI partners, including world-leading technology companies.