Join discovery and technical deep-dive calls to lead architecture and governance discussions with the customers’ technical stakeholders.
Validate integration feasibility, deployment models, and security positioning before advancing deals.
Support security and compliance conversations, including participation in customer security reviews and questionnaires.
Identify technical risks early in the sales cycle and prevent overcommitment or scope misalignment.
Assist with technical sections of proposals, RFPs, and enterprise documentation requests.
Build and continuously update customer-facing enablement materials such as, but not limited to, architecture diagrams and data flow documentation.
Develop and maintain a structured technical objection library aligned with governance and cybersecurity concerns.
Standardize the technical validation process across the sales organization.
Deliver recurring internal technical enablement sessions and coach BotCity's internal teams.
Define and maintain clear escalation guidelines for complex technical scenarios.
Provide structured field feedback to Product and Engineering based on recurring technical blockers.
Improve post-sale handoff quality by ensuring accurate technical alignment prior to close.

Degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
Proven experience (3+ years) in Sales Engineering, Solutions Engineering, or technical consulting for B2B enterprise solutions.
Experience engaging with Information Security, Cybersecurity and/or GRC stakeholders on the customer’s team.
Strong understanding of APIs, cloud-native architectures (AWS/Azure/GCP), multi-tenant systems, and enterprise software deployment models.
Knowledge of authentication (OAuth, SSO, RBAC), encryption, logging, audit trails, data isolation, and access control models.
Familiarity with the Python ecosystem, CI/CD concepts and the secure software development lifecycle.
Ability to discuss data exposure risks, governance controls, privilege management, and platform hardening in technical calls.
Experience working with CRM, MS Office/Excel, Google Suite, Notion and LinkedIn.
Ability to travel as needed to support events and meet the team.
Portuguese
Fluent.
English
Fluent.

Sales Engineering

Key skills