About this role

Primary technical resource responsible for the successful installation of a customer solution.
Travel to remote sites for Installation, commissioning, upgrades and go-live cut-overs
Review orders for technical accuracy
Obtain software and review relevant documentation prior to visiting customer sites.
Assist the Project Manager and customer in verifying the customer site prerequisites are complete and site is ready for installation.
Installation includes configuring Servers (COTS and NICE) and build Virtualization Platform.

3 – 5 years field experience
AS/BS in Computer Science, Electrical Engineering or related technical degree preferred or demonstrable extended experience of 10 years or apprentice in the telephony environment.
Security + certification
Certification A+ preferred
Network Certification preferred
H.P. Certification preferred
MCSE Certification preferred
Microsoft Certification Professional (MCP) preferred
MSSQL and MySQL knowledge
Certification in Cisco, Citrix and Telephony related products welcomed.
Public Safety experience strongly preferred.

Senior Implementation Engineer

Key skills