French-speaking Customer Support Specialist
Greece
Full Time
2 weeks ago
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Provide high-quality customer service in French and English via calls, chats and emails
- Handle inquiries, record interactions, and ensure customer satisfaction
- Collaborate with an international team and contribute to continuous process improvement
Requirements
- Native French speaker or fluent in French, with a minimum English level of B2
- Excellent communication and problem-solving skills
- Customer-service mindset with a positive and professional attitude
- Ability to work remotely from Athens, or willingness to relocate and work on-site if you are coming from abroad
- EU passport or valid work permit for Greece
Benefits
- 14 monthly salaries per year (12 monthly payments + 1 at Easter + 1 split between summer and Christmas)
- Private health and life insurance
- Performance bonus (project-dependent)
- 25 days of paid vacation
- €50 meal voucher per month
- Permanent contract with genuine career progression opportunities
- Relocation support (for candidates coming from abroad)
- Comprehensive relocation package for newcomers to Athens