Key skills
Sales
About this role
Role Overview
- Support users of our software.
- Respond to questions and feedback.
- Assist tax advisors and their clients with onboarding.
- Ensure proper tracking and follow-up of inquiries.
- Proactively reach out to users to identify satisfaction and needs.
- Diagnose and resolve user issues.
- Collaborate with technical teams to address bugs.
- Work closely with various teams (developers, product managers, sales).
Requirements
- English skills (level will be assessed depending on the team).
- Enthusiasm for a constantly changing work environment.
- Strong willingness to collaborate (within your team and with other stakeholders).
- Sufficient experience to align daily tasks with business priorities.
Benefits
- You can work remotely from your place of residence, provided it is in Germany.
- Regular work from other European countries is possible.
- 30 days of paid vacation.
- Access to Busuu to improve your English or French.
- Latest Apple equipment.
- Budget to transform your home into a more comfortable workspace.
- Monthly allowance for coworking spaces.
- Regular company events such as Tech Days or an annual company seminar.