Manager – Process Excellence

Role Overview

• The Manager
• Process Excellence plays a strategic leadership role in driving operational efficiency, digital transformation, and sustainable change across Rockwell Automation's Business Segments.
• This position leads a team of Business Process and improvement Leads and collaborates with partners to improve workflows, reduce costs, and enhance customer and employee experience.
• The manager oversees process mapping, playbook development, and digitization initiatives, while encouraging innovation and continuous improvement.
• By aligning team efforts with our goals, you will ensure measurable impact and long-term success across the organisation.
• Lead end-to-end process improvement initiatives using Lean and Six Sigma methodologies.
• Maintain Business Process Maps and Playbooks to visualise workflows and document best practices.
• Identify inefficiencies and recommend data-driven solutions to enhance performance and scalability.
• Apply BPMN 2.0 standards for process documentation and improvement.
• Manage multiple cross-functional projects from scope definition to execution and control.
• Develop project plans, identify risks, and ensure delivery of business outcomes.
• Guide change management efforts to ensure successful adoption of process enhancements.
• Measure project results and communicate impact using clear metrics.
• Build relationships across departments to align priorities and gain support for programmes.
• Facilitate workshops and engage SMEs to gather insights and foster innovation.
• Collaborate with global teams to ensure seamless integration of processes.
• Present project updates and recommendations to senior leadership.
• Champion digital transformation plans that support infrastructure and managed services.
• Promote innovative thinking and challenge the status quo to improve.
• Use automation and data visualisation tools to enhance decision-making and transparency.

Requirements

• Bachelor's/master's degree in business, Operations, Project Management, or related field.
• 10+ years of experience in project management and process improvement roles.
• Proven track record in leading complex, cross-functional initiatives with measurable outcomes.
• Expertise in process mapping, BPMN 2.0, and Lean/Six Sigma methodologies. across all organizational levels.
• Experience in change management within large, multi-stakeholder environments.
• Proficiency in tools like Miro, Visio, SAP Signavio, Smartsheet, and MS Office Projects.
• Familiarity with Agile methodologies and project management platforms.
• Knowledge of Lifecycle Services processes (e.g., Proposals, Order Management, Delivery, Managed Services).

Benefits

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• ... and other local benefits!