Manage a portfolio of domestic and commercial subsidence claims, ensuring work is completed within agreed SLAs.
Produce, update, and quality‑check building repair schedules using our in‑house Schedule of Rates.
Act as a trusted advisor, coordinating investigations, solutions, and communication between all key stakeholders.
Maintain precise, up‑to‑date records within our claims management system.
Comply with all company policies, processes, and regulatory standards.

Communication & Relationship Management: Act as the main point of contact for policyholders, insurers, surveyors, local authorities, and third‑party specialists.
Technical Oversight & Compliance: Oversee the appointment and performance of third‑party suppliers, ensuring their work supports accurate diagnosis and efficient settlement.
Make informed decisions to settle or decline claims within your delegated authority limits.
Review surveyor and audit reports to validate findings and support the claim strategy.

**Career & Purpose **

Environmental & Social

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

**Mental, Physical & Emotional Wellbeing **

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Desk Based Subsidence Engineer

Key skills